Shipping and returns
Please allow a few more days for handling of our items, they are stored in a bank deposit box and 1-2 weekdays are required for processing.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Swedish Post/ Postnord without tracking and drop-off without signature (for orders less than SEK 300 / EUR 30). All orders with a value more than SEK 300 / EUR 30 will be sent with tracking and with required signature, an additional cost will be applied according to the weight and value of your order, so please contact us before choosing this method. We will provide you with a link to track your package online. Schenker and DHL are also available shipping alternatives.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We can potentially group two distinct orders placed separately, you will need to contact us though in a timely manner, otherwise shipping fees will apply to each of them. Your package will be dispatched at your own risk for orders up to SEK 300 / EUR 30, but special care is taken to protect fragile objects. We ensure that we keep proofs of each order dispatch, including photos or videos of the package with stamps / shipping papers on it.
Boxes are amply sized and your items are well-protected. We use high quality material to pack your items.
Returns are accepted if shipped back no later than 10 days after receipt, the products should be in the original package. Return costs are paid by the buyer unless there is an error from the seller’s side and goods were received not as described. In this case, return costs are covered by the seller.
If you have any questions, please contact us.